Boarding cut-off time is at 4pm on Sunday. You will be charged for Sunday if picking up after 4pm.
Monday-Friday 7:30am- 5:30pm
Boarding cut-off time is at noon Monday through Fridays. You will be charged for that day if picking up after 12 pm.
After-hour fee: $25
We charge an additional $25 for any after-hour boarding pick-ups or drop-offs. However, after-hour appointments MUST be set up ahead of time – at least 24 hours prior, and needs to coincide with the designated pet care provider’s schedule.
Shadowood is closed to the public on the following days (no exception!):
New Year’s Day
Fourth of July
The staff still comes in on these days to care for the boarding pups and cats, but Keith and Carla try to allow us time with our families and loved ones. We apologize for any inconvenience and appreciate your understanding.